Printing, shipping, returns
The practical page.
- How are the books made?
- Each copy is printed and bound to order by Lulu in the United States. 6 x 9 inch hardcover with a printed casewrap cover, 24 full-color pages on 80 lb coated white paper.
- How long does it take?
- Printing takes 3 to 5 business days, then standard mail takes another 4 to 8. Plan on about two weeks door to door. You will get an email from us when it ships.
- Where do you ship?
- United States only for now. If you are somewhere else and would like a copy, write to hello@snowdigitalgroup.com and we will work it out by hand.
- What does shipping cost?
- A flat rate per order for single books. Order all five and shipping is included.
- Can I return a book?
- Because every copy is printed for you, we cannot take back a book you simply changed your mind about. If a book arrives damaged or misprinted, send a photo within 30 days and we will reprint and reship it at no cost.
- What age are they for?
- Roughly birth to five, read aloud. Most pages have one word or none, so the grown-up does most of the storytelling. That is on purpose.
- Is there a digital version?
- Not yet. The books were made for paper and a lap.